Contact information

If you are contacting me about an order that has already been placed, please send your message through Etsy

or If you send and e-mail to the address below, please include your order number.

Email:

kelly@designercanvases.com

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Frequently asked questions:

How do I place an order?

Please place all orders through Etsy. For more details on how to place an order click here.

How long does it take to get my order?

Custom canvas orders take 3-5 days to design your proof. Then you can approve your proof or make any necessary changes. After you have approved your proof, your canvas will arrive in 8-12 business days.

Typography Print orders are filled within 2-3 business days. Shipping and production takes an additional 8-12 business days.

If you need your item sooner you can purchase rush shipping here.

Can I order an item I don't see?

Yes! I love making new custom items. Just order the canvas that is the correct size or quantity of canvases and e-mail me your idea for what you want!

What is the return policy?

All orders are final sale. If you are ordering a custom canvas you will receive a proof. If you approve the proof, you are stating that you are happy with the look of the item. The only exception is If your item is damaged in shipping. In this case only, you can get a refund.